Error: Policies are missing from the Policy Page

  • Updated

If policies are missing from the policy page, the most common reason is that the associated monitor has been deactivated.

To get the policies showing back on the policies page, follow the steps below.

 

Resolution

  1. Go to the Monitors page
  2. Select the All deactivated section
    Screen_Shot_2023-01-18_at_7.45.20_AM.png
  3. Find test of missing policy 

  4. Click Reactivate monitoring 
    Screen_Shot_2023-01-18_at_7.46.21_AM.png
  5. Once reactivated, the policy will now be visible on the policies page again.

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