Create a Single Task Tracking Ticket

• Open an active access review, and select a system

• Flag an account as needing an access change by clicking the x

• Open the account drawer and select the task tracker

• Select Create 

• The ticket will be created from here, and the status will be displayed within the information pop-up for the user

• Process owners can view flagged accounts with progress ticket

• The system admin should then process the ticket in the task-tracking platform outside of Vanta
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• The Process owner can view the flagged account with the completed ticket from the task tracker platform. 

Managing Multiple Task Tracking Tickets

• Select the accounts to create a ticket form using the check box column on the left-hand side. 
• Select the Create dropdown
• Choose Create Task 

• Complete the information from the pop-up modal and select Create. 

• One ticket is created for each account.
• Please note that this is a bulk creation of tickets, not a bulk ticket with multiple accounts.

• The system admin should process each ticket from the task tracker platform outside of Vanta.

• The process owner can view flagged accounts with completed tickets.