Error: Missing V from Toolbar (Mac)

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Environment Details


When the Vanta agent is properly installed on Mac, a V will appear in the toolbar. 



Some users may have the agent installed but don't see the Vanta V. Some users may accidentally hide the V from themselves.





  1. Verify user is still showing as having the Vanta agent install under their user profile 
  2. Then have the user run the following command on their device:
    1. Open terminal (easiest way is cmd + space bar & search for 'terminal')
    2. Copy/Paste sudo /usr/local/vanta/vanta-cli show
    3. Hit 'Return'. It may ask you for a password (use the password you have to download apps or to open your computer)


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