Environment Details

When the Vanta agent is properly installed on Mac, a V will appear in the toolbar. 

Some users may have the agent installed but don't see the Vanta V. Some users may accidentally hide the V from themselves.

Resolution

1. Verify user is still showing as having the Vanta agent install under their user profile 
2. Then have the user run the following command on their device:
   1. Open terminal (easiest way is cmd + space bar & search for 'terminal')
   2. Copy/Paste sudo /usr/local/vanta/vanta-cli show
   3. Hit 'Return'. It may ask you for a password (use the password you have to download apps or to open your computer)

Example:

• How to Manually Install the Vanta Agent on MacOS