When attempting to access Vanta using an Email login, you are encountering an error page stating, "Unexpected error: Invalid magic link."
Cause
There are a few causes of this error.
- Link is 30 minutes old, or has it already been used
- You requested too many links, and the link you clicked on was not the newest version
- Your email scanner automatically accessed the link sent to your email, rendering it useless
- Your email client malformed the link when opening your browser
Resolution
- Open up an incognito/private browser and navigate to app.vanta.com
- Enter your email in the field box under "Enter your email address."
- Click the "Continue with email" button
- In the "[Vanta] Log in to your Vanta account" email you receive, right-click the link provide and copy
- Go to your incognito/private browser and paste the link you just copied
Additional Resources
Updated
<%= heading %>