Resolve 'Inventory items have owners' Test

  • Updated

This article provides more information on resolving the Inventory items that have owners test.

How to Fix:

  • Click on the failing resource to be immediately taken to the inventory item (Note: you cannot click on custom inventory items from the test; you would need to go to the inventory page) 

Screenshot_2023-05-15_at_5.22.18_pm.png

OR

  • From the inventory page, navigate to any of the inventory resource tabs you wish to check. Use the dropdown to filter resources by No Owner or Former employee-owners

Screenshot_2023-05-15_at_5.26.13_pm.png

  • If the device has been reassigned to a different employee, Update the owner using the Owner drop-down

Screenshot_2023-05-15_at_5.51.21_pm_1.png

 

  • If the device has been is currently decommissioned or pending reassignment, removing/scoping out the device by disabling the agent 
    Note: Disabling the agent/Removing a computer is permanent. Once removed, to have the computer reappear the new user will need to reinstall the Vanta Agent

Screenshot

 

  • Both of these actions can also be completed from the user profile on the People Page: 

Screenshot

 

Common Reasons For Failure:

  • The currently assigned owner has been offboarded, is marked as not a person, or has been scoped out from the connected HRIS/IdP
  • The 'VantaOwner' Bulk Tag is not set to the email address of an active user in Vanta

 

What Vanta is checking:

  • Verifies that all items on the Vanta inventory page have been assigned valid owners.