Troubleshooting: Why do some vendors show as grey and completed, versus green and up to date.

  • Updated

Environment Details

 

When reviewing your vendor's page, you may find that some vendors are listed as "completed" with grey text, versus "up to date" with green text.

 

 

Cause

 

Certain vendors do not require annual security reviews and so they will appear as "Completed" in grey text.

 

Vendors that require annual security reviews will appear as up to date in green text when their reviews are up to date.

 

Resolution

  1. No further action is needed, as long as the vendor says "Completed" or "Up to Date" then the vendor is in a good state.

 

Additional Resources

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