Error: “Vanta failed to access Rippling. Received 400 Bad Request when trying to access...”

Jake Samuels
Jake Samuels Vanta Expert Vanta Team Member
  • Updated

Details

  • When integrating Rippling, the following error message is received:
Vanta failed to access Rippling. Received 400 Bad Request when trying to access https://api.rippling.com/platform/api/reports/report_data. Please reach out to Rippling Support to learn more.
  • The endpoint referenced in the error message may differ depending on your specific situation.

Cause

  • You've selected services when connecting Rippling in Vanta that you don't have access to in Rippling.

Resolution

ReconnectRippling.png

  • Ensure that you only select services that you have enabled in Rippling

 

  • Click Next to reconnect.

If you continue to run into issues after selecting any services, please contact support@vanta.com!