It is essential you do not delete or disconnect your original identity provider in Vanta! This will lead to the tool thinking all employees need offboarding and lock you out of the platform.
We also highly suggest you reach out to your CSM/Support before you make any changes to your IDP.
Changing Identity Providers
- Confirm that both tools you will be using are current integration options in Vanta
- Review with the CSM/Support that the switch will be most manageable if the employee emails are identical from the original IDP to the new IDP, Meaning that the structure of the email domain should be the same - i.e., email@example.com or firstname.lastname@example.org. If the emails are different, Vanta will have a hard time with the matching logic, which could lead to an issue.
- If the emails are identical, the customer can select "Change" for the Identity Provider.
- Remember, do not want to delete the integration!
Please reach out to email@example.com for additional support!