1. The Vanta help center - As life goes, if you have a question, someone else has probably already asked the same question. We try to capture all that knowledge with the Vanta help center answering the most common Vanta questions.
Searching our articles might surface the exact question you have. This is the best and quickest option to get help, and it is available 24 hours a day.
2. Chat - Vanta offers in product chat Monday - Friday, 9 AM - 5 PM EST. It's a great option to get support almost instantly. Our technical support team can solve most issues within a few minutes, and if they can't, they can help get your questions into the right hands, and get you on your way to securing the internet.
3. Send us a request right from the product - If chat support isn't avalible, you can send a request from right in the product. We have support agents on at all hours of the day, with team members across the US and in Australia and Europe.
The more information, the better. We encourage you to include screenshots from integrations, user information, and anything else you think might be relevant to your question
4. Send our team an email at firstname.lastname@example.org - Similar to above, out agents are available for most hour of the day, and you can email us with all the details of your question.