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Krista Field

Vanta Team Member
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Articles

Recent activity by Krista Field

  • How to manually link a background check

    Background checks can be uploaded to a cloud drive (such a Google Drive or Dropbox) and can be manually linked to an employee's background check.   Prerequisites   Background check needs to be upl...

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  • Error: Policies are missing from the Policy Page

    If policies are missing from the policy page, the most common reason is that the associated monitor has been deactivated. To get the policies showing back on the policies page, follow the steps be...

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  • Error: Missing V from Toolbar (Mac)

    Environment Details   When the Vanta agent is properly installed on Mac, a V will appear in the toolbar.    Some users may have the agent installed but don't see the Vanta V. Some users may accide...

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  • Error: Getting “accounts deprovisioned when employees leave” for Re-Onboarded Active Employee

    Environment Details When an employee is offboarded, and returns to Vanta later on, the employee may show up failing the tests "accounts deprovisioned when employees leave" for different services.  ...

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  • Connecting Vanta & BitBucket

    To link BitBucket successfully with Vanta, please follow the instructions below.    Open the Integrations page Go to the Available tab and search for BitBucket: Click Connect You'll want to ve...

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  • How to Manually Install the Vanta Agent on MacOS

    Prerequisites Both your computer's administrator account and the Vanta web app's administrator account are required. You must contact the system administrator of your company if you do not have a...

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  • How to connect Github

    Connecting Github as a Version Control System:   Go to the integrations page, scroll down to Version control, click +Add, and select GitHub on the drop-down.   You need to verify that you a...

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  • How to document third party encryption

    If an employee is unable to encrypt their device with the default encryption option on their device such as BitLocker (for Windows) or FileVault (for Mac), it will need to be manually documented.  ...

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  • How to fix "Waiting for data" clock on the Computers page

    Some devices on the computers page may show a grey clock, instead of a green checkmark for different device requirements that reads (when hovered over) "waiting for data".   The waiting for data sy...

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  • How to Change Brand Colors on Trust Reports

    When creating a trust report, they can be customized to your brand colors to do so, follow the workflow below:    Procedure   Go to Trust Report Click Edit Click anywhere on the colored background...

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