Troubleshooting
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How to create AWS Cloudwatch Alarms if the required Metric is hidden
When attempting to create alarms in AWS console Cloudwatch, you may find that the Metric re...
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Determine who connected a Vanta integration
There may be a time when you would like to figure out who connected a Vanta integration. To...
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How to bulk assign an owner for Tests, Controls and or Documents
Login to Vanta Head to the Test, Controls, or Documents tab You will want to tick the bo...
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How to find Vendor DPA, BAA, and Security Questionnaire Templates
Vendor Management is a crucial requirement across standards and frameworks which involves c...
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CodeCommit Credentials
To support CodeCommit on /changes, you will need to update the permissions to the vanta-aud...
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How to send a Vendor Security Questionnaire
Vendor review is a process by which an organization can understand the potential risks of u...
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Error: Azure accounts display 'No Owner' on access page
Environment Details Azure accounts displayed as an 'No Owner' on the access page, and are u...
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How to update a Trust Center display name
To update the display name on Vanta's Trust Center, you need to update the Display name in ...
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Error: AWS SSO user status "Unknown" on Access page
Environment Details AWS Single Sign-on users are displayed as an 'Unknown' Status on the ac...
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Error: “The security token included in the request is invalid" for AWS inventory
Environment Details After integrating AWS, you see the following error for resources on the...
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How to add subscribers to a test
This is a guide on how to add subscribers to a test Procedure Log in to Vanta. Navigat...
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Where does Vanta look for the "Vanta Policies" folder in SharePoint?
Vanta has the ability to sync policies from your SharePoint. Once SharePoint has been conne...
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Employee Onboarding Template: SOC 2
If you would like to contact your employees directly, rather than using Vanta's automated r...
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Connecting Vanta & MongoDB Atlas
The read-only MongoDB Atlas integration syncs user and cluster data to automate multiple te...
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How to add a link on a Documents page
Some document requirements may be covered on external website, and a link to the website wo...
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Dynamic IDP Groups: Office 365
Using the Dynamic IdP groups functionality reduces the time spent creating groups and manua...
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How to Update Expired Azure Client Secret
When a client secret is created for an app registration in Azure, It's required that an exp...
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DocuSign permission-set
When connecting DocuSign administrators may notice Vanta requires permission to create and ...
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How to add Employee Offboarding Tasks
When offboarding a user, Vanta will automatically add all integrated vendors (monitored a...
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Vanta & Nmbrs Integration
Nmbrs allows customers to connect tools like Vanta using an API Token. By connecting your N...
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Error: “Vanta failed to access Rippling. Received 400 Bad Request when trying to access...”
Details When integrating Rippling, the following error message is received: Vanta failed to...
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How to configure multiple KnowBe4 campaigns
Multiple security training campaigns can be added to Vanta from KnowBe4 under the integrati...
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Error: Unable to Reconnect Google Cloud Platform integration
Environment Details Administrators are unable to reconnect Google Cloud Platform integrat...
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Error: Users not showing as passed for KnowBe4 security awareness training
Environment Details Users are utilizing KnowBe4 for Security Awareness Training (SAT) whi...
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Error: “Merge account has status RELINK_NEEDED” (Justworks)
Environment Details Justworks integration is no longer syncing, and an error banner is pres...
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Error: “no organization ancestor for (project name)”
Environment Details When connecting GCP, the following error is received - "ERROR: no organ...
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What happens when Inspector is disabled in AWS?
When AWS inspector is disabled, Vanta will stop showing new vulnerabilities for that region...
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Encryption on Windows Home Edition
When installed on a Windows OS device, the Vanta Agent is specifically checking for BitLo...
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Confirming the Source of Employee Information on the People Page
Details for individual users on the People Page can be populated from different sources, be...
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Connecting Vanta and Figma
Prerequisites Figma's SCIM API is available for customers on the Organization or Enterpri...