Resolve 'Inventory items have active owners' Test
Click on the failing resource to be immediately taken to the inventory item (Note: you cannot click on custom inventory items from the test; you would need to go to the inventory page)
OR
From the inventory page, navigate to any inventory resource tabs you wish to check. Use the dropdown to filter resources by No Owner or Former employee-owners
If the device has been reassigned to a different employee, update the owner using the Owner drop-down.
If the device is decommissioned or pending reassignment, remove/scope out the device by disabling the Vanta Device Monitor.
Note: Disabling the Vanta Device Monitor or removing a computer is a permanent action. Once removed, to have the computer reappear, the new user will need to reinstall the Vanta Device Monitor.Both of these actions can also be completed from the user profile on the People Page
Common Reasons For Failure
The currently assigned owner has been offboarded, is marked as not a person, or has been scoped out from the connected HRIS/IdP.
The 'VantaOwner' Bulk Tag is not set to the email address of an active user in Vanta.
The currently assigned owner is marked as on leave
The presently assigned owner has a future start date