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Resolve 'Inventory items have active owners' Test

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Written by Shannon DeLange
Updated over 2 weeks ago

Resolve 'Inventory items have active owners' Test

  • Click on the failing resource to be immediately taken to the inventory item (Note: you cannot click on custom inventory items from the test; you would need to go to the inventory page)

Screenshot_2023-05-15_at_5.22.18_pm.png

OR

  • From the inventory page, navigate to any inventory resource tabs you wish to check. Use the dropdown to filter resources by No Owner or Former employee-owners

Screenshot_2023-05-15_at_5.26.13_pm.png
  • If the device has been reassigned to a different employee, update the owner using the Owner drop-down.

Screenshot_2023-05-15_at_5.51.21_pm_1.png
  • If the device is decommissioned or pending reassignment, remove/scope out the device by disabling the Vanta Device Monitor.
    Note: Disabling the Vanta Device Monitor or removing a computer is a permanent action. Once removed, to have the computer reappear, the new user will need to reinstall the Vanta Device Monitor.

  • Both of these actions can also be completed from the user profile on the People Page

Common Reasons For Failure

  • The currently assigned owner has been offboarded, is marked as not a person, or has been scoped out from the connected HRIS/IdP.

  • The 'VantaOwner' Bulk Tag is not set to the email address of an active user in Vanta.

  • The currently assigned owner is marked as on leave

  • The presently assigned owner has a future start date