How to Fix
- Click on the failing resource to be immediately taken to the inventory item (Note: you cannot click on custom inventory items from the test; you would need to go to the inventory page)
OR
- From the inventory page, navigate to any inventory resource tabs you wish to check. Use the dropdown to filter resources by No Owner or Former employee-owners
- If the device has been reassigned to a different employee, Update the owner using the Owner drop-down
- If the device is decommissioned or pending reassignment, remove/scope out the device by disabling the agent.
Note: Disabling the agent/Removing a computer is permanent. Once removed, to have the computer reappear, the new user will need to reinstall the Vanta Agent.
- Both of these actions can also be completed from the user profile on the People Page
Common Reasons For Failure
- The currently assigned owner has been offboarded, is marked as not a person, or has been scoped out from the connected HRIS/IdP
- The 'VantaOwner' Bulk Tag is not set to the email address of an active user in Vanta
- The currently assigned owner is marked as 'On Leave'
- The currently assigned owner has a future start date
What Vanta is checking
-
Verifies that all items on the Vanta inventory page have been assigned valid owners.