Gorgias allows customers to connect tools like Vanta using an API Token. By connecting your Gorgias account with Vanta, Vanta can make API calls as the app, allowing you to connect to find people and use onboarding/offboarding dates from your HR system.
Prerequisites
Vanta leverages Merge, a third-party platform, to pull in your data from Gorgias. See their documentation for details on the API interactions used.
Procedure
Navigate to the Integrations Page in Vanta and locate the Gorgias connector
Click on Connect
A pop-up will display letting you know that we use Merge.dev a third-party platform to pull in your data from Gorgias
A popup module displays, allowing you to review the requested permissions. After reviewing the affected read data, click on continue
After hitting next, you will then be prompted to input your Gorgias subdomain for connection.
After submitting your subdomain, you will then be asked for your Georgia username and API Key
You should then see a We're setting up your integration... screen while it validates the subdomain and credentials
Upon success, you should then see a Connected to Gorgias screen
Once you hit continue, you will be presented with a Gorgias Connected! screen, from here, you can configure additional scope on the users that are imported if required