Vanta now offers Vouch cyber insurance within our platform. From Vanta, you can apply for insurance, select and customize your policy, and pay for it. Your policy will then automatically be linked back to Vanta as evidence. 

Reach out to your Customer Success contact if you are interested in this feature

Purchase cyber insurance within Vanta

• Go to your cyber insurance document
  • This is located in the Tests section 

• From the Purchase cyber insurance banner, select Purchase
• Complete the cyber insurance questionnaire flow and answer each of the questions (don’t worry about exiting the flow, your answers will be saved).

• Once you’ve answered all the questions, review your answers and select Submit application
  
• Wait for your quote to be generated (this can take a few minutes).
  • If your quote requires human review, see this section. A Vouch underwriter will reach out to you by email. Once they provide your quote, you’ll be able to view it here and continue with the steps below.
• Once your quote is generated, select your coverage. Vouch offers two packages to Vanta customers:
  • Compliance: This package includes only cyber and errors & omissions insurance, which are the basics needed to meet common compliance requirements.
  • Complete: This package includes additional coverages that go beyond what is strictly required for compliance but is nevertheless common for startups to purchase.
    
    

• You can optionally customize your package and select the exact coverages you want to purchase (when in doubt, we recommend just purchasing the Compliance package).
• Pay for your insurance using a credit card or ACH.
• Once you finish purchasing insurance, you’ll receive an email from Vouch with your insurance document to sign.
• After you sign the insurance document, your insurance will be processed by Vouch and will appear on your cyber insurance document within the next few minutes. Once the insurance is fetched by Vanta, the document will automatically start passing and your COI will be linked to that page (this is the evidence your auditor will want to see for compliance). You can also view the details of your coverage. 
• If you’d like, you can sign into your Vouch account to view your insurance and make changes.

Human review

In some cases, a Vouch underwriter may need to review your application to help determine the best coverage for your business. When this happens, the purchase flow in Vanta will be paused and a Vouch underwriter will contact you to collect additional information. In this scenario, it can take a few business days to receive your quote. Once you receive your quote you’ll be able to go back to the Vouch purchase flow in Vanta and continue your purchase (see steps #7 and above).

Access your Vouch account

In order to get access to your Vouch account, go to the Vouch portal, click Create Account and create an account using the email address tied to your insurance policy.

FAQs

There’s a problem with the Vouch insurance flow, how do I reach out to them?

• Please contact vanta@vouch.us. 

What if I already have insurance with Vouch?

• If you already have insurance with Vouch, you’ll be directed to sign into your Vouch account and upload your policy document directly to the document in Vanta.

Why did Vouch decline my application?

There are a variety of reasons your application may be declined including:

• Vouch is not filed to sell insurance in your location
• Your business is not currently in an industry that we insure with our proprietary coverages today

What happens if Vouch has declined my application?

• If Vouch has declined your application, Vouch can still help you get insured. Vouch’s brokerage arm can obtain cyber coverage from other insurance carriers. In the event you are declined, a member of the Vouch team will reach out to you. Alternatively, you can contact vanta@vouch.us

Is Cyber Insurance a hard requirement for SOC 2?

• No. Learn more about Cyber insurance, here.

If you need additional assistance with your Vouch account, please reach out to vanta@vouch.us