1. Vanta
  2. Getting Started in Vanta
  3. Vanta Agent

Vanta Agent

Updating the Vanta Agent

  • Updated

The Vanta agent should auto update. In the event the agent does not update on its own, you can follow the steps below to update the agent via the downloadable installer or manually.

 

Before Updating the Agent

  • Make sure you have the Vanta Agent installed on your computer. 
  • Make sure you have permission to install software on your computer. 

 

Updating the Vanta Agent via Terminal/Command Line

Mac 

  1. Open terminal (easiest way is cmd + space bar & search for 'terminal')
  2. Copy/Paste sudo /usr/local/vanta/vanta-cli update --auto
  3. Hit 'Return'. It may ask you for a password (use the password you have to download apps or to open your computer)

Windows

  1. Search for cmd.exe in the search bar.
  2. Right-click and select “run as administrator.”
  3. Type C:\PROGRA~1\Vanta\vanta-cli update --auto
  4. Press return

 

Updating the Agent via the Installer

  • Go to https://app.vanta.com/downloads 
  • Download the most recent version of the Agent installer by clicking the purple Download button:
  • For Mac OS, once downloaded, double click on the installer to upgrade your Agent to the most recent version. You will be prompted to enter your computer password and you may be prompted to enter registration key again  (which can be found on the onboarding page):



  • For Windows double click on the installer, and then select the remove option to first uninstall the current version of the agent:



    Once the uninstall is complete, double click on the installer you downloaded again, and this time you will  install the latest version. You prompted for your registration key which can be found on the onboarding page:



Common Issues

If the device is still having issues, trying an uninstall/reinstall. This will also update the agent: 

Mac uninstall/reinstall

  1. Open Terminal (easiest way to find it is cmd+space bar "terminal")
  2. Copy and paste the code below into the Terminal:
    sudo /usr/local/vanta/vanta-cli uninstall
  3. To reinstall, please visit https://app.vanta.com/download.

Windows uninstall/reinstall

  1. Go to Apps & features, search for Vanta and click on the Uninstall button.
  2. Delete the files in the Vanta folder from this location C:\ProgramData\Vanta.
  3. Please reboot your machine before attempting to reinstall
  4. To reinstall, please visit https://app.vanta.com/download.