Resource Visibility Options
From the Knowledge Base, you can update the visibility of resources on your Trust Center. The following options are available:
Visibility option | Shown on Trust Center? | Can it be shared? |
Private | No | No |
Shareable | No | Yes |
Requestable | Yes | Yes, but it requires an access request |
Public | Yes | Yes, it does not require an access request |
Sharing Resources
Full Access: For this access option, all documents will be available for users granted access
You can also grant access to Shareable documents that are hidden from your public Trust Center.
Access to individual documents: For this access option, you can select which documents can be shared
Request-only and shareable documents
Editing Resource Visibility
From the left-hand navigation panel, select Customer Trust, followed by Knowledge base.
Select the three-dot menu for the resource you would like to adjust.
Select Edit
Select the Visibility on the Trust Center