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Trust Center Revenue Influenced Reporting

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Written by Shannon DeLange
Updated over a week ago
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For more information about plan types and capabilities, see Vanta's pricing page

With the Vanta and Salesforce (SFDC) integration, Trust Center admins can report to their stakeholders the value that Trust Center brings for revenue impact.

Please note that to leverage revenue influence reporting, you must first have the Saleforce integration connected

Enabling Revenue Tracking

  • From the left-hand navigation panel, select Settings from the Customer Trust drop-down.

  • Scroll to the Configure Revenue Tracking section of the page

  • Ensure that Track Revenue Influence is toggled on

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Mapping Salesforce Fields to Revenue Tracking Reports

  • Select Edit from the Configure revenue tracking section of the Trust Center settings page.

  • Map the categories to their respective Salesforce fields

    • • Revenue: Opportunity.amount (default) or any currency type field.*

    • Deal Stage: Opportunity.stageName (default) or any custom list with string as list item value

    • Customer Type: Account.type (default) or any custom list with string as list item value

    • Customer Name: Account.name or any string value field

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  • Select Save

Convert revenue in multiple currencies

If you track revenue in more than one currency, first convert all values to a single currency in Salesforce, then select that converted field as your Revenue field. For details on how Salesforce handles multiple currencies and how to use the DatedConversionRate object, see Salesforce’s documentation on multiple currencies and DatedConversionRate.

  1. Go to Settings > Trust Center and toggle on Enable revenue-influenced reporting

  2. Select your Revenue field from the list of Salesforce fields

  3. Convert revenue in multiple currencies (see above)

  4. Save your changes

Viewing Influenced Revenue

  • From the left-hand navigation panel, select Customer Trust

  • From the Trust Center page, select the Activity tab, followed by Revenue Influenced

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  • Trust Center user activity is related to corresponding Salesforce accounts and opportunities and is presented in the total revenue influenced chart.

  • This information can also be viewed from the Overview tab through the Total revenue influenced chart.

  • The Revenue influenced chart will include any Salesforce opportunities that match a specific set of conditions:

    • There is a Trust Center viewer associated with the opportunity who viewed the Trust Center

    • The Salesforce opportunity is closed as a won, and is closed after the first instance of associated viewer activity