Customers may encounter this error: "There was an error connecting. We found no organizations in your account. At least one organization is required to link your AzureDevops account." when trying to connect the Azure DevOps integration:
Solution
Open this link in an incognito window: https://aex.dev.azure.com/me?mkt=en-US
(Using incognito helps avoid any caching or cookie issues.)
Log in with your credentials. You must be an organization owner in order to connect Azure DevOps (there is not a way around this requirement).
Once logged in, check if you were taken to the default directory.
In the default directory:
Does your Azure DevOps organization show up?
Or were you prompted to create a new organization?
If the organization you are trying to add to Vanta does not show up in the default directory:
Click on the directory dropdown menu
Select the directory that houses your organization:
After switching to the correct directory, try connecting again in Vanta. If you tried this and still encounter the same error please send a screenshot showing you selected the directory that houses your organization when you create a support request.