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How to fix the "You do not have permission to perform that action." error when connecting Jumpcloud

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Written by Shannon DeLange
Updated today

Procedure

This is occurring because the user account you are using in JumpCloud to generate the API Key is not the same person that is logged into Vanta and connecting the integration.

Keep in Mind

  • Optional! If there are common or known issues when performing the task, you can detail them here

  • Detailed step-by-step procedure on the process, using bullet points. Call out important words in Bold

  • If including visuals:

    • Clear, even-edged, full-picture images are best

    • Center align the screenshot

    • Callouts are in hot-pink straight arrows or even squares or rectangles