Vanta performs best on the latest versions of widely used web browsers. Keeping your browser up to date helps ensure secure, reliable performance. If you encounter issues, we recommend updating your browser and clearing your cache and cookies as a first step.
Supported browsers
For the best experience, access the Vanta web application using one of the following supported browsers:
Browser | Versions | Platforms |
Google Chrome
| Windows, macOS, Linux | |
Microsoft Edge | Windows, macOS | |
Safari | macOS | |
Mozilla Firefox | Windows, macOS, Linux |
Unsupported browsers
By focusing on current, widely adopted browsers, we’re able to deliver modern features, uphold strong encryption and privacy standards, optimize performance, reduce technical debt, and minimize security vulnerabilities across the Vanta platform.
To maintain high standards of security and performance, we do not support the following browsers:
Internet Explorer (any version)
Microsoft Edge (Legacy)
Opera or other non-mainstream browsers
Outdated versions of supported browsers
Beta, Developer, or Nightly builds of browsers
You may still be able to access Vanta using these browsers. However, features may not work as expected, and we’re unable to guarantee support or troubleshooting assistance.
Troubleshooting
If you’re experiencing issues in Vanta, such as page loading delays, display problems, upload or download failures, authentication errors, or outdated content, we recommend the following troubleshooting steps:
As a quick test, open Vanta in an incognito or private browsing window. This temporarily bypasses stored cache and cookies and can help determine whether local browser data is causing the issue.
Make sure you’re using the latest version of your browser. Keeping your browser up to date helps ensure secure, reliable performance. If you’re using a work-managed device, your IT team may manage updates on your behalf.
If issues persist, clear your browser’s cache and cookies. Because Vanta releases updates frequently, clearing stored data helps ensure you’re accessing the most current version of the platform. When clearing data, select a time range of all time or everything.
Refer to your browser’s help center for instructions on updating or clearing cache and cookies:
Browser | Help articles |
Google Chrome | |
Microsoft Edge | |
Safari |
|
Mozilla Firefox |
If you’re still experiencing issues after completing the steps above, or if your organization relies on legacy systems that require older browser versions, please contact support.