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Error: Auditors Unable to Have Default Access to Documents

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Written by Shannon DeLange
Updated today

Environment Details

Auditors who cannot access a document do not have default access. A document must be linked to a control in order to appear in the auditor's view.

Cause

  • Document is not linked to a control, hence unable to access while selecting view as Auditor

Resolution

  • Select the Audits page

  • Open any active audit

Screenshot 2024-06-11 at 4.07.26 PM.png

  • If a document isn't visible, ensure the document is mapped to a control on the Documents Page. To map a document to a control, follow these steps:

  • Select the document you'd like to map

  • Next to Related frameworks and controls select Add Control


    Screenshot


  • Select the control and select Add

    Screenshot

  • The document should now be visible when viewed as an auditor


    Screenshot