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Error: “ERR_TLS_CERT_ALTNAME_INVALID” while connecting JAMF Premium Cloud

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Written by Shannon DeLange
Updated today

When you are a JAMF Premium Cloud Customer, you may see this error appear when connecting it to Vanta

ERR_TLS_CERT_ALTNAME_INVALID

Cause

  • This error can appear if you are trying to connect to Vanta using a custom domain. This feature is available to JAMF Premium Cloud customers.

  • Vanta does not currently support custom domain names for JAMF Cloud Premium.

Resolution

  • Revert your custom domain back to the JAMf-provided domain, and then use that to connect to Vanta.

Additional Resources