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How to change the reporter of tickets in Jira

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Written by Shannon DeLange
Updated today

Unfortunately, it is not currently possible to change the reporter of Jira issues from the Vanta UI. The reporter will always be set to the person who initially connected the Jira integration. If you wish to change the reporter, you will need to re-connect (not delete) the integration. Please ensure that you have admin permissions in Jira before reconnecting.

Prerequisites

  • Administrator access to Vanta

  • Admin permissions in Jira

Resolution

  • Sign in to Vanta and head to the Integrations page ​

  • Scroll down to Jira and click Manage, followed by Edit

    Screenshot 2025-01-08 at 2.13.26 PM.png
  • Click the purple Connect Jira

Screenshot 2025-01-08 at 2.16.09 PM.png
  • After following through with the connection, the integration should be re-connected, and the reporter of all tickets moving forward will be the user who re-connected the integration.