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Offboarding users with the 'inactive' status

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Written by Shannon DeLange
Updated today

When offboarding employees from a connected HRIS integration, Vanta will for the 'end date' in order to start the offboarding process.

If a future end-date is set on a Users HR profile, or if the HRIS provider does not allow an end date to be set, this can result in a user profile displaying the status 'Inactive' and limit further off-boarding actions

Resolution

As a workaround, the user profile can be marked as 'Out of Scope' within the integrations resources.

Procedure

  • Navigate to your Integrations Page

  • Click Configure Scope next to your HRIS connection.

  • Search for the users name, and toggle them out of scope

  • Once completed, on the next data fetch the system will look to your Identity Provider as the source of truth for this user.

  • If the user has been deactivated in your IdP, the system should pull in the date the IdP profile was deactivated as the end-date, and allow you to complete off-boarding for the user.