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Troubleshooting Jumpcloud Multi-Tenant

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Written by Shannon DeLange
Updated today

Prerequisites

  • To connect Jumpcloud multi-tenant and Vanta, you must use the main administrative account.

Procedure

  • Click Settings in the bottom left

  • Select Administrators

  • Select + to add an account

  • The permissions must be an administrator with billing to get API access

  • Make sure to use a complex password and enable MFA on the account

  • Log in as that new admin account to generate an API key