Error: “Unable to connect to osquery”

Krista Field
Krista Field Vanta Team Member Great answers
  • Updated

Environment Details

Users with Vanta installed on a Mac device may see the following error after running the Vanta doctor: 

image.png

Resolution

Mac uninstall/reinstall

  • Open Terminal (easiest way to find it is cmd+space bar "terminal")
  • Copy and paste the code below into the Terminal:
    sudo /usr/local/vanta/vanta-cli uninstall
  • To reinstall, restart the device
  • Then visit https://app.vanta.com/download.

After Vanta is reinstalled, Run the Vanta doctor to confirm the error is gone: 

  • Open terminal (easiest way is cmd + space bar & search for 'terminal')
  • Copy/Paste sudo /usr/local/vanta/vanta-cli doctor
  • Hit 'Return'. It may ask you for a password (use the password you have to download apps or to open your computer)

 

Additional Resources