Environment Details
Users with Vanta installed on a Mac device may see the following error after running the Vanta doctor:
Resolution
Mac Device Restart
Sometimes the UNIX socket is being held open due to a hung process. Restarting the device can clear these socket processes and allow installation to continue.
Mac uninstall/reinstall
- Open Terminal (easiest way to find it is cmd+space bar "terminal")
- Copy and paste the code below into the Terminal:
sudo /usr/local/vanta/vanta-cli uninstall
- To reinstall, restart the device
- Then visit https://app.vanta.com/download.
After Vanta is reinstalled, Run the Vanta doctor to confirm the error is gone:
- Open terminal (easiest way is cmd + space bar & search for 'terminal')
- Copy/Paste
sudo /usr/local/vanta/vanta-cli doctor
- Hit 'Return'. It may ask you for a password (use the password you have to download apps or to open your computer)