Unsupported International Background Checks

  • Updated

Due to how some background check providers, processes checks outside of the US, they cannot be pulled through into Vanta. However, you have a few options to work around this limitation.

 

Manually link a custom URL

  • To manually link a background check to a user, you can go directly to the employee's profile on the people page, click on the onboarding tab, then hover over background check, and you should see a link icon:
    Screenshot 2024-06-14 at 12.07.04 PM.png


  • Click the Link button, then click Link Custom URL, and then you'll have the option to add a link to where the background check is.
  • If Checkr has a share link for the background check, you can add that or upload it to a third party file hosting site (such as Google Drive) and share the link from there.

     

Disable monitoring for the background check requirement for a user:

  • You can disable monitoring for the employee from the Background check test and upload the background check when deactivating monitoring: 

Screenshot 2024-06-14 at 12.08.53 PM.pngScreenshot 2024-06-14 at 12.09.08 PM.png


 

Screenshot 2024-06-14 at 12.11.36 PM.png