If an employee cannot encrypt their device with the default encryption option on their device, such as BitLocker (for Windows) or FileVault (for Mac), it will need to be manually documented. 

Procedure

• Go to test Employee computer hard disk encryption
• Go to the computer/user who needs remediation
• Click Deactivate monitoring

• Fill out the Deactivate monitoring for item form and include manual evidence (such as a screenshot)

• Note: The user will still show an X on the computers page