You may need to disable monitoring for a specific document in certain cases. If the document is unnecessary or not required, you can deactivate the document request.
Deactivating a Document
- Open the Documents page from the left-hand navigation panel. Documents can also be filted from the Tests page
- Click on the specific document you would like to deactivate
- In the top right-hand corner, select the action button represented by 3 dots. Select Deactivate
- Choose how long you would like the test to be deactivated for
- Indefinitely
- Until specified date
- Provide reasoning for deactivation. This will help your team and auditor understand the reasoning behind this decision
- When ready, select Deactivate
- This will remove the Document from your list. We recommend doing so only if this does not apply to your company.
View Deactivated Documents
- To view all documents that have been deactivated, select All deactivated under Category section on the Documents page
Reactivate a Document
- Open the Document page, and select All deactivated under Category.
- Click on the document you would like to reenable
- Select Activate
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