Environment Details
Auditors who cannot access a document do not have default access. A document must be linked to a control in order to appear in the auditor's view.
Cause
- Document is not linked to a control, hence unable to access while selecting view as Auditor
Resolution
- Select the Audits page
- Open any active audit
- If a document isn't visible, ensure the document is mapped to a control on the Documents Page. To map a document to a control, follow these steps:
- Select the document you'd like to map
- Next to Related frameworks and controls select Add Control
- Select the control and select Add
- The document should now be visible when viewed as an auditor
Updated