Vanta collects the following information from task tracker tickets to satisfy the related Vanta tests:
- Title
- Tags
- Status
- Created at date
- Closed at date
- Access ticket target (see below)
Configuration
- Navigate to your Jira connection on the Integrations page and click on Manage, followed by Task tracking labels
- Enter all the labels you want Vanta to use to track access-related issues in the modal that pops up.
- After entering the labels, you would like Vanta to track, select Save
- Once complete, Vanta will pull in tickets with the Jira-configured label.
Mapping Tickets
When configuring the JIRA integration, you can define the labels you currently use for access ticketing. This allows flexibility if you already use a specific label for these tickets. JQL support will allow for more custom rules, like targeting tickets from particular projects.
Linking Access Tickets To Users
- To power automated tests against access tickets, Vanta links the employee for which the access change is relevant based on the ticket’s title or description
- To make use of this feature, ensure that access tickets have one of the following:
- Employee’s email address anywhere in the ticket title
- Employee’s email address anywhere in the ticket description using the following scheme: Access ticket for: EMAIL_ADDRESS
New Automated Tests
Once you enable import for the selected JIRA tickets, we will automatically run two new tests against them:
- Ensure that offboarded users have an associated access ticket
- Ensure that access tickets are resolved within the stated SLA
You can see the status of these tests on the Test page
Updated