Error: ''Another application has exclusive access to the file'' when trying to uninstall Vanta

  • Updated

Procedure

Sometimes, you may see the following error message when trying to uninstall the Vanta agent from your device: '' Another application has exclusive access to the file <filepath>. Please shut down all other applications, then click retry.

In that case, double-check if any of the following services are running on the device:

  • autoupdater.exe
  • launcher.exe
  • lorca.exe
  • metalauncher.exe
  • osquery-vanta.ext.exe
  • osqueryd.exe
  • vanta-agent.exe
  • vanta-cli.exe
  • vanta.exe

Terminate any of these services if active and then attempt to uninstall the agent again.