Troubleshooting Office365 MFA Issues

 

  • View your User Registration blade here
  • Additional info here

 

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Azure Premium License required for Office365 MFA Test

 

 

Graph Explorer

  • Find the user's details in the returned list:
     
    CleanShot_2022-05-26_at_13.16.08_2x.png
  • Here is documentation on the endpoint we are using to determine if the user has MFA enabled
  • The "IsMfaRegistered" field must be set to true