Jira Integration Error Message: Unsupported Required Fields

  • Updated

Vanta's integration with Jira lets you quickly create & assign issues to your team. When creating a ticket, you may encounter the Unsupported required fields error.



If you create tickets in a Jira project with more required fields than the default, you'll see this error. Vanta can't fetch and populate these fields from JIRA, preventing us from making the ticket.

We're working on addressing this, but in the meantime, we recommend two solutions: