Troubleshooting
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How to create AWS Cloudwatch Alarms if the required Metric is hidden
When attempting to create alarms in AWS console Cloudwatch, you may find that the Metric re...
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View your pending security tasks on the Onboarding page
Employees in Vanta can view their completed and pending security tasks by navigating to: ht...
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Sign in Issues with Vanta - Questionnaire Automation Browser Extension
Users may encounter issues trying to sign into the Vanta - Questionnaire Automation browser...
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Refresh Vulnerability Data
Prerequisites Administrator or Editor permissions in Vanta Procedure to Refresh all Vuln...
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Missing AWS EC2 Instances
Administrators may notice that their servers (EC2 instances) from AWS autoscaling groups (A...
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No vulnerability data received (AWS)
Administrators may notice their servers (EC2) or containers (ECR) from AWS are reporting "N...
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Why do HRIS providers appear under the 'unmonitored accounts' on the offboarding list?
An HRIS provider is not considered an access integration in Vanta, so it will show up as an...
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Marking user on leave with Bamboo HR
Prerequisites Bamboo HR is connect to Vanta Procedure For BambooHR HRIS, we will autom...
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How to Manually Install the Vanta Agent on Linux via Terminal
This is a guide on how to manually install the Vanta Agent on a Linux device running Ubunt...
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Update Trust Center Logo
Keeping your company logo up-to-date on your Vanta Trust Center is an essential element for...
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Error: ''Another application has exclusive access to the file'' when trying to uninstall Vanta
Procedure Sometimes, you may see the following error message when trying to uninstall the V...
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Clearing your browsers' Cache and Cookies
Clearing your browser's cache and cookies can help resolve any issues you may be experienci...
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Downloading a Draft Version of a Policy
Prerequisites Editor or Admin permissions in Vanta. For more details on permissions see P...
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Error: Inventory is auto assigning to a former person
When resources are synced Vanta will automatically assign the owner as the user who connect...
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How to configure training assignments with Curricula
Prerequisites Training assignment must already be configured in Curricula Procedure To ...
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Determine who connected a Vanta integration
There may be a time when you need to see who connected a Vanta integration. To do this, use...
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How to bulk assign an owner for Tests, Controls and or Documents
This is a guide on how to bulk assign owners for tests controls and documents. Procedure L...
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CodeCommit Credentials
To support CodeCommit on /changes, you will need to update the permissions to the vanta-aud...
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Create and Send a Vendor Security Questionnaire
For more information about plan types and capabilities, see Vanta's pricing page Vendor re...
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Error: Azure accounts display 'No Owner' on access page
Environment Details Azure accounts are displayed as 'No Owner' on the access page and canno...
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Update a Trust Center display name
To update the display name on Vanta's Trust Center, you need to update the Display name in ...
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Error: AWS SSO user status "Unknown" on Access page
Environment Details AWS Single Sign-on users are displayed as an 'Unknown' Status on the ac...
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Error: “The security token included in the request is invalid" for AWS inventory
Environment Details After integrating AWS, you see the following error for resources on the...
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Add Subscribers to a Test
This is a guide on how to add subscribers to a test within the Test Page in Vanta. Proced...
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Where does Vanta look for the "Vanta Policies" folder in SharePoint?
Vanta has the ability to sync policies from your SharePoint. Once SharePoint has been conne...
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Personnel Onboarding Template: SOC 2
If you would like to contact your personnel directly, rather than using Vanta's automated r...
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Connecting Vanta & MongoDB Atlas
The read-only MongoDB Atlas integration syncs user and cluster data to automate multiple te...
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Adding a Link to the Documents Page
Some document requirements may be covered on an external website, and a link to the website...
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Dynamic IDP Groups: Office 365
Using the Dynamic IdP groups functionality reduces the time spent creating groups and manua...
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How to Update Expired Azure Client Secret
When a client secret is created for an app registration in Azure, it's required that an exp...